Low-cost taxi service Uber is sweeping through the cities of India and most passengers reach their destination without a hitch.
But the app, which connects licensed private hire drivers with those looking for a ride, charges you minimum ride charges around Rs 150/- if you cancel a ride more than five minutes after you booked.
This might stop drunks summoning drivers for no reason, but it can be a pain if there is a genuine problem with your ride or network or mobile or something else.
How to cancel a ride and get your Money back
If you cancel the ride within five minutes of booking there is no charge.
If you cancel afterwards, you will be charged. But if there’s a genuine reason, reply to Uber telling the company what happened.
An Uber spokesman said: “If a rider had to cancel their car because of a driver issue, they simply need to reply to the receipt they receive from us and let us know what happened and we will refund it.”
“In the case of Uber, you shouldn't be charged the ca…
But the app, which connects licensed private hire drivers with those looking for a ride, charges you minimum ride charges around Rs 150/- if you cancel a ride more than five minutes after you booked.
This might stop drunks summoning drivers for no reason, but it can be a pain if there is a genuine problem with your ride or network or mobile or something else.
How to cancel a ride and get your Money back
If you cancel the ride within five minutes of booking there is no charge.
If you cancel afterwards, you will be charged. But if there’s a genuine reason, reply to Uber telling the company what happened.
An Uber spokesman said: “If a rider had to cancel their car because of a driver issue, they simply need to reply to the receipt they receive from us and let us know what happened and we will refund it.”
“In the case of Uber, you shouldn't be charged the ca…